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Frequent Questions
Do I need
reservations?
Reservations are advised to guarantee seating, and required for flag
stops. They should be made at least 24 hours in advance. Walk-ons
are welcome on a space-available basis.
Where do I purchase tickets?
You buy tickets from the bus driver or you may prepay by credit card
when you book reservations by phone, or click
here for on-line requests for reservations.
What are the differences in ticket types?
There are four ways to get a seat, with different levels of
certainty.
| To get this type
of ticket... |
You do this... |
| Reserved Seat |
Call us on the
phone. We'll check available seats, and take your credit card
information to reserve a seat. Your card will be charged on the
night before you travel. No-show/late
cancellation fee is $20. |
On-line Request for
Reservation
(for travel more than two days in the future.) |
Complete the on-line
form. When we receive it, our office staff will check
availability, and send you an e-mail confirming a reservation.
Your card will be charged on the night before you travel. No-show/late
cancellation fee is $20. |
| Standby |
Call us with your
name and contact information. If seats are available at that
time, you may pay the driver by cash or credit card. You
will have priority over walk-ons. |
| Walk-on |
Show up and take
your chances. |
Are there seat belts and air conditioning?
Yes, we provide both for your safety and comfort.
Is the bus smoke- and alcohol-free?
Yes, but food and covered beverages are allowed.
What about restrooms?
Restroom breaks are taken at Madras Tiger Mart and Government Camp.
Can I take an animal along?
Small dogs and cats (up to 15 lbs.) are allowed in a pet carrier.
Certified service dogs are always welcome.
How much luggage can
I take?
Each passenger may take two bags and a carry-on. Bicycles boxed for
air travel and bagged skis are allowed, subject to space availability
and an extra $5 fee. Please make arrangements when booking
reservations.
Does the shuttle arrive on time?
We do very well with the things we can control. However, adverse
weather or road construction could cause delays.
Do you always travel?
We operate 362 days a year, as long as the road is open. There is no
schedule on Thanksgiving, Christmas, or New Year's Day.
Do you offer
discounts?
Discounts are available for seniors, students, military and children
traveling with an adult. See our Rates &
Tickets page for complete details.
I'm 30, but I'm
a student in College. Can I get a student discount?
Yes; if you have a valid student ID, you can qualify for a
student discount from junior-high up to age 59. At age 60, you
qualify for a senior discount (the same as the student rate,
but you just have to show your wrinkles instead of your
student ID.)
Do you take unaccompanied children?
Yes, if the child is mature enough to take care of himself/herself.
The youngest successful age seems to be around eight years old. An
adult must be at the receiving end to pick up the child.
Drivers are instructed to maintain their schedules as a courtesy to
other passengers, and children will not be left unattended. |